§ 2.08.020. Policy.

1.

All District social media sites shall be (1) approved for content by the General Manager/CEO or their designee; and (2) approved for safe and responsible use by the Information Technology Manager.

2.

The Communications & Outreach and Information Technology departments will work together to use social media proficiently, effectively, and safely to communicate District messages and have meaningful dialogue with the public on relevant topics.

3.

Any users of CVWD's social media channels must comply with applicable federal, state, and local laws, and the District's Computer Use Policy. This includes adherence to established laws and policies regarding copyright, records retention, California Public Records Act, e-discovery laws, First Amendment, privacy laws, and information security policies established by the District, and therefore must be able to be managed, stored, and retrieved to comply with these laws.

4.

The District reserves the right to restrict or remove any content that is deemed in violation of this policy or any applicable law.

5.

Each District social media site shall include an introductory statement which clearly states the purpose of the site. All social media sites shall include an entry that clearly indicates that content posted or submitted for posting are subject to public disclosure.

6.

All District social media sites shall clearly indicate that they are maintained by the District and shall have the District contact information prominently displayed.

7.

The General Manager/CEO shall name a designee to monitor content on social media to ensure adherence to this policy, appropriate messaging, consistent branding, and consistency with the Districts goals.

8.

Social media pages will be monitored regularly. Comments that are offensive, contain profanity, are from vendors, or spam, will be removed immediately.

9.

Any employee who discovers negative comments about the District on the District's, or other, social media sites should notify the General Manager/CEO or their designee immediately in order to correct misinformation.

(Res. No. 2018-3-2 , (Policy No. 2.7), 3-27-2018)